We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Fanatical Fusions will issue a refund within 30 days of purchase in the form and amount tendered for the original transaction for in stock items. Custom made items are one of a kind and are not able to be returned or exchanged.
All returns or exchanges must be unwashed, unused and in their original condition with receipt and tags attached.
Merchandise received after 30 days will only be accepted at our discretion for an online store credit.
Fanatical Fusions are non refundable.
We will only refund shipping charges if we sent the wrong item or the item sent was defective. If you are making an exchange because you would like a different style or color, you will be charged for shipping on your exchange. The return/exchange value is determined by the last retail price of the item.
Please note: We do not accept returns on products that were not purchased via this website.
Please use the most economical shipping method for your return. Due to security constraints, we cannot reimburse you for an amount greater than your purchase amount. You will be charged for shipping on your exchange at this time.
Returns & Exchanges will only be accepted with a completed return form. Please e-mail [email protected] to inform us of your return and to receive a RMA (Return Merchandise Authorization Number).
Pack and seal your box securely, in the original package if possible. To be properly processed, you return/exchange must include a completed return form. Click here for the return form. The RMA# must be clearly written on the outside of the box. All returns should be shipped to the address listed below. You should ship your return/exchange with a carrier who will provide your package with a tracking number to ensure that your package does not get lost. We recommend using UPS as the carrier. Please do not use the US Postal Service. If you use the US Postal Service, Fanatical Fusions cannot guarantee delivery of your package. Packages must be returned prepaid. We do not accept COD. Please send returns and exchanges to:
624 Haggard St. Suite 706 Plano, TX 75076
Once your package has been received, your refund or exchange will be processed within 7 business days. If there is a refund due, a credit will be issued in the original form of payment.
The credit may not show up until your credit card’s next monthly billing cycle. You will be notified via email to the address listed on your order when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us. When processing your exchange we automatically credit you in the original form of payment and reauthorize a new payment for your exchange. If you have used banking or debit card your financial institutions policies may result in a non-sufficient funds charge if you are executing a return/exchange.